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Water Bill Too High in Peoria, AZ? Eight Likely Causes

A bill that jumps without a reason is a prompt to look for a leak or a change in how water is being used. Here are eight common causes, with a way to check each one.

By the Peoria Express Plumbing team ·

1. A toilet that runs or leaks

A leaking toilet can waste water around the clock. The flapper may not seal, or the fill valve may keep topping off the tank. Listen for a faint hiss and watch for ripples in the bowl.

Start with dye in the tank. Add a few drops of food coloring, hold off flushing and look at the bowl in fifteen minutes. Any color there means a leak, and it is the most frequent and cheapest fix on this list.

2. Irrigation that runs too long or leaks

Landscape watering often accounts for a large share of a household's use, especially in summer. A timer set too long, a valve stuck open or a broken head can use thousands of gallons.

Run each zone manually and look for geysers, soggy spots or water running down the street. A valve that does not close fully may leave a zone trickling all night.

3. A leaking pool or spa

A pool can lose water to a leak as well as to evaporation. The bucket test separates the two, and a fast-dropping level or constant autofill suggests a leak. Read pool leak detection and repair for more.

If the pool has an automatic filler, check how often it runs. A filler that opens frequently is a clue.

4. A hidden supply leak

Pipe under a slab, inside a wall or buried in the yard can leak without any sign at the surface. The meter test, with everything off, tells you whether water is moving.

If the meter turns, the leak is somewhere on your side of it. A plumber can locate it using acoustic and thermal tools. See leak detection.

5. A leaking water heater or softener

A tank that weeps from a connection or the relief valve adds to the bill, and a softener that cycles constantly sends water down the drain. Check the drain line and the floor around both.

A softener that regenerates too often or fails to stop can use a large amount of water over a month.

High bill suspects and first checks

Find the clue that fits your house, then run the check next to it.

SuspectClueFirst check
Toilet flapperSilent constant leakageDye in the tank
Sprinklers and drip linesLong run times, a stuck valve, broken headsWatch a full cycle
Concealed wall or floor leakStains, soft drywall, musty airMeter test, then a leak search
Yard line to the houseSoggy ground or lower pressureClose the main, then see whether the meter still moves
Slab leakA warm floor spot, or water sounds with nothing runningMeter test and a quiet listen
Water heaterWet base or a dripping relief lineInspect around the tank
Pool fill valveWater level keeps rising or the valve hissesBucket test
More use than usualVisitors, filling a pool, hot weatherCompare with recent weeks

6. An evaporative cooler or a humidifier

Any appliance that adds water to the air can use a lot of it. An evaporative cooler with a stuck float or a failed shutoff will run water through the pad and down the drain.

Check the float, the supply line and the drain. If you are not sure the appliance is working correctly, turn off its water and watch the meter.

7. More people, a longer season or guests

Houseguests, a newborn, kids home all summer or a shift in laundry habits can each lift a bill. Set it against the same month last year before you suspect a leak.

If the household and its habits did not change, look for a cause in the earlier items on this list.

8. A billing change or an estimated reading

Sometimes the bill changes because of a rate increase or a misread meter. Compare the reading on the bill with the number on the meter.

Call your water provider if the bill is far from what you expect. They can check the meter and the read history.

Read the bill closely

Look at gallons used month by month, not only the dollar total. A slow steady rise hints at a seeping leak, while a sudden spike hints at a break, a stuck valve or a new routine.

Look for fixed charges and rate changes too. A utility can change rates without any change in your use.

What to do next

Run the meter test and check toilets with dye. If both are clear, a hidden leak or the yard are the next suspects. The leak detection page covers the next step.

Ask the utility whether it offers a leak adjustment. Some providers do, and your documents may help.

Keep a simple log

Record the meter reading on the same day each week. A log shows when use jumped and helps you connect a spike to an event.

Share your log with a plumber or the utility.

Where the figures come from

The EPA WaterSense, Fix a Leak Week page puts average household leak losses above 9,300 gallons a year. The EPA WaterSense, Residential Toilets page adds that leaks can waste 180 gallons a week and that toilets are often the cause, most often through an old or worn flapper.

Common questions

High water bill questions

Do the meter test with everything off, and check the toilets with food coloring. Those two steps catch most causes.

Yes. A long run time, a stuck valve or a broken head can use a great deal of water.

Many providers will check the meter or compare the read history. Call them and ask what they offer.

Related services

Leak Detection

Track down hidden water loss using listening gear and thermal imaging, so only a small patch gets opened.

More plumbing guides

Bill still too high?

Phone the line if the checks above do not explain the jump. Someone on the line can hand you to a contractor who finds hidden leaks.

Call (623) 278-0528

Service area centered on Peoria and nearby Maricopa County cities.

Call (623) 278-0528 · 24/7 Emergency Plumber