Leak Detection
Track down hidden water loss using listening gear and thermal imaging, so only a small patch gets opened.
Between the meter and your house runs a buried water line. A leak or break there shows up as falling pressure, a boggy yard and a bigger bill. Water surfacing in the yard, or pressure that has collapsed, is urgent. Call the 24/7 line.
Tell the dispatcher where the water is showing up and whether you still have pressure.
The service line brings water from the utility's meter to the house. In general the utility maintains its main and the meter while the owner maintains the pipe on the house side. Providers draw that boundary differently, so ring yours before paying for digging.
Glendale, for example, runs its own water system for most of the city, while EPCOR serves the Loop 303 area. Your bill names who supplies you, and that tells you who to call about the meter.
A line can break from age, from corrosion, from roots or from ground movement. Pressure surges and a shutoff valve that slams closed can crack a weak spot. Heavy equipment driving over a shallow line causes damage too.
Some leaks are slow and cause nothing but a damp patch and a bigger bill. Others fail all at once and flood the yard. Either way, the water has to be shut off while the repair is made.
Many Peoria yards have gravel, hardscape or block walls over the route of the line. That can make a trench more involved than it would be across plain lawn, and it affects who restores the surface afterward.
Go find the main shutoff today and give it a turn. If it has not moved in years it may seize, and replacing it calmly is better than doing so in a flood.
Line work is quoted by length, depth and surface. These points decide most of the figure.
Ask for the quote to say who restores the surface, so you are not surprised by a second bill.
Before a trench is opened, the plumber needs to know where the line actually runs and where it is failing. Pressure testing, listening gear and a careful read of the yard narrow the search. A long trench dug in the wrong place costs far more than the locating work.
Arizona 811 offers a free one-call service that gets underground lines located before anyone digs. Water lines are marked blue, sewer lines green and reclaimed water purple. A contractor should handle the call, but it is useful to know it exists.
One break in an otherwise healthy pipe can often be repaired with a new section and proper fittings. If the line has several failures or the material is spent, replacing the whole run is generally better value.
Replacement can be done by opening a trench along the old line or, in some cases, by methods that need less digging. Ask which one fits your yard, how the work will be backfilled and what is included for restoring landscaping and hardscape.
A buried line repair usually means excavation. Arizona 811 (az811.com) arranges marking of buried utility lines, and a call to 811 should come before any digging. The Arizona Registrar of Contractors lists active plumbing licenses at roc.az.gov, so check the company there before it brings in a trencher.
Track down hidden water loss using listening gear and thermal imaging, so only a small patch gets opened.
Stop the flooding first, then cut out the split section and inspect the pipe nearby.
Replace the worn supply lines throughout a house once spot repairs stop holding.
Check where the water line enters the house, or the meter box by the street, for a valve. Turn it clockwise to close it, and try it out before an emergency.
Responsibility for the pipe usually switches from the utility to you at the meter. The provider can say exactly where.
Sometimes. Methods that need less digging exist, but they depend on the route, the soil and the condition of the old pipe. Ask which options apply to your yard.
Ring the 24/7 line. A break outside can drown a yard or leave the house with no water, so report where it shows and whether pressure is left. A nearby contractor takes over and sets the arrival time.
Shut every fixture off and read the meter. If it moves, close the main valve at the house. If the meter still moves, the leak sits between the meter and that valve.
It depends on the length, the depth and what lies above the pipe. Ask the contractor for a timeline in the quote, including when your water will be off.
A single tap usually means a clogged aerator or a worn cartridge. Low pressure at every fixture points to the main line, a regulator or a leak.
If the main valve is in reach, close it and call. Say where water is surfacing and how the pressure is behaving.
Service area centered on Peoria and nearby Maricopa County cities.